Shipping and delivery
Within the Netherlands, you pay €7.95.
Shipments rest of the world.
Zone Country Shippingcosts Days
Zone 1 Germany 13.50 euro 2 - 3
Zone 1 Belgium 13.50 euro 2 - 3
Zone 1 Luxembourg 13.50 euro 2 - 4
Zone 2 Austria 13.50 euro 2 - 4
Zone 2 Denmark 13.50 euro 2 - 4
Zone 2 France 13.50 euro 2 - 4
Zone 2 Italy 13.50 euro 3 - 5
Zone 2 Spain 13.50 euro 3 - 5
Zone 2 Sweden 13.50 euro 2 - 4
Zone 3 Rest of Europe 19.50 4 - 7
We aim to send your order the same day (until 17:30). It may happen that the product you have ordered is not in stock with us. In that case, the product will be backordered from our supplier and it can take 1-3 working days before your order is sent.
Pre-order: if your order or one of the products in your order is a pre-order, your entire order will be sent when the product that has been ordered as a pre-order becomes available.
For deliveries outside the Netherlands, you can count on an extra 3 to 7 working days.
Track & Trace code
When your package leaves our warehouse, you will receive a shipping confirmation from us by e-mail containing your Track & Trace code. With this, you can follow the status of your package and see when PostNL will offer the package.
Your order will be delivered the next working day (incl. Saturday). If you are not at home at the time of delivery, PostNL will deliver the package to your neighbors. If delivery to the neighbors does not work, the package will be delivered to the nearest PostNL pickup point near you. You will always receive a card in your mailbox.
PostNL pickup points
You can also have your order delivered to a PostNL pick-up point. Then choose the option 'Pick up at PostNL' in the shopping cart. You can pick up the package from 4:00 pm at the pick-up point you selected after you received an email with your track and trace code.
You have 2 weeks to pick up your package at the PostNL pick-up point. After that, the package will be returned to us by PostNL.